Privacy policy

Privacy Policy

At ChuriKangan.pk, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order with us.

Information We Collect

When you place an order, contact us, or interact with our website, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order and purchase details

  • Information you provide when contacting us for customer support

We collect this information to process your orders, communicate with you, and provide a better shopping experience.

How We Use Your Information

We may use your information to:

  • Process, confirm, pack, and deliver your orders

  • Contact you regarding your order or delivery

  • Provide customer support and resolve order-related issues

  • Process refunds or exchanges when applicable

  • Improve our products, website, and customer experience

  • Send updates about new products, offers, or restocks if you have subscribed to our marketing communications

  • Maintain the security and proper functioning of our website

We do not sell or rent your personal information to third parties for their own marketing purposes.

Sharing Your Information

We only share personal information when it is reasonably necessary to operate our business and fulfill your order.

For example, when you place an order, relevant information such as your name, phone number, and delivery address may be shared with our courier or delivery partners so that your parcel can be delivered to you.

We may also use trusted service providers that help us operate our website, process orders, provide payment services, or communicate with customers.

These parties only receive the information necessary for the service they provide.

Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Our store is powered by Shopify, which provides security measures for our website and checkout infrastructure. However, no online system can be guaranteed to be completely secure.

Payments & Financial Information

We do not store your complete payment-card information on our own servers.

For any payment method used on our website or arranged directly with us, payment information is handled through the relevant payment provider or financial institution.

We will never ask you to share sensitive information such as your ATM PIN, Easypaisa/JazzCash PIN, password, or other confidential security credentials with us.

Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website performance and customer experience

  • Measure the effectiveness of our marketing

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.

Communication & Marketing

If you subscribe to our marketing communications, we may occasionally contact you about:

  • New collections

  • Product launches

  • Restocks

  • Special offers

  • Sales and promotions

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Order-related communications, such as order confirmations, delivery updates, and customer-service messages, are not marketing communications and may still be sent when necessary to fulfill your order.

Your Privacy Rights

Depending on applicable laws and circumstances, you may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information where appropriate

  • Opt out of marketing communications

To make a privacy-related request, please contact us at:

Email: churikangan@gmail.com

You may also contact us through our official customer-support channels for assistance.

Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable legal requirements.

Any updated version will be published on this page, and the revised policy will apply from the date it is posted.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

ChuriKangan.pk
Email: churikangan@gmail.com

We appreciate your trust and are committed to handling your information responsibly.